Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service

But don't just take our word for it, read our customer reviews below.

alan handley
Hi kalam,just to let you know were home and dry.the white beetle held out in the downpour.its a great little car.were very happy with the car and the service you provide,many thanks alan and lisa (southampton)
bob fields
very friendly and helpful garage we have bought several cars here over the years and we will be back again in the future
chantelle stanley
We have purchased 2 cars from this garage very good service.
Barney king
I recently purchased a Ford C Max from this care sales and am really pleased with the whole process. Once I saw the car I liked, I asked it be checked by an independent mechanic. This was duly done by them dropping it off at said mechanic who then checked the car and identified a few fairly minor issues that needed sorting. This was promptly done and I purchased the car, very happy with the overall service I received. Everything was open and up-front and I feel I was treated very fairly. Whilst my negotiating skills were woeful, the price paid was actually very good. The car is great and I have no doubt that if there were to be any issues it would be sorted. It is always a bit of a worry when buying from trade car sales but I would cheerfully recommend this one.
5 out of 5 stars - Kalam was honest, efficient, and extremely helpful. Buying my Alfa Romeo was fast and fun, I would certainly recommend Graham Marsh car sales.
andrew cliff
I would highly recommend Graham Marsh Car Sales and the terrific team there (Kalam and Ollie especially) to anyone looking for a quality used car. We found exactly what we were looking for at a competitive price, so were very satisfied with our purchase. Kalam and Ollie provide really excellent customer support, are responsive to questions and have done everything to ensure we got a quality car, at the right price. I would not hesitate to use them again, and would recommend them to anyone. Thank you!
Monkey 123
Great garage will recommend
very helpful and friendly
Polite and friendly. Straight on the line with any queries. Would use again
Fast and Easy
matthew paveley
Thank you so much for going above and beyond- great service, didnt feel pressured at all and am really happy with my purchase they made it so easy! Thank you! Would 100% recommend!!!
Lauretta Holness
Highly recommend. We have had our last few cars over the last decade or so from this garage. Now looking for our daughters first car and have visited a couple of times, have found all the staff we have dealt with over the years very helpful and knowledgeable. They have been happy to let us look over the cars, with a 'no -pressure' feel but are on hand when we have questions.
Annika Miller
Bought a car from Kalam. He is very friendly and approachable. The car I bought is in such good condition and runs smoothly. Very happy customer.
sue cole
Agree with all the positive reviews this firm has received. Nice people and a local business this long established? Speaks for itself 👍👍
netty hayes
Just bought my fifth car from them in 10 years, can't fault the service. Another excellent deal done by Ollie, thanks
donna felton
Very friendly staff who go above and beyond to help you. Purchased a car that were very happy with. Had a slight problem with a window trim which was lifting, Informed them and they ordered the new part straight away. Highly recommend this company.
tania gibbs
We have dealt with graham marsh car sales for many years now and it's always a simple transaction with no pushy car salesman peering over your shoulder . 5 star service provided and a big thanks to the team for all their help as always .
yazmin little
Bought a car here recently, staff were helpful and friendly. Lots of second hand cars at very reasonable prices. Would recommend
abbie parker
I Recently purchased a car from Kalam, was described exactly the same as description. No issues very helpful and stress free. Would highly recommend.
dean wingrove
Have purchased several cars over the years and have always received great customer service, no pressure selling, easy to understand finance options and a great warranty ( not that I have ever had a call to use the warranty) Would highly recommend Graham marsh car sales every time
dan hollness
I have purchased my last 3 cars from Callum at graham marsh car sales each car has been in immaculate condition bodywork wise and mechanically the prices are always the best around the herne bay and Canterbury area the customer service is amazing I would highly recommend them they are a really nice genuine family business
Excellent service and car extremley good.
Sonia wright
Absolutely outstanding. Picked my car up today great customer service. Would recommend to anyone thinking of buying a car from these guys.
Ammar Vesamia
Brilliant team, trustworthy and returned with a lovely car. Continued to communicate after the sale - Thanks Kevin
Emilia Turl
I brought a Renault Clio from here recently and when I got home noticed a little chip in the paint. I contacted them and Kevin asked that I take it back down there. Kevin was brilliant, and said that he would sort this out for me. There was no hassle at all. After picking it back up it was perfect. I cannot thank Kevin enough, nothing was too much trouble for him and I am a very happy customer.
The car is excellent, runs well and looks perfect! Would highly recommend.
Simon silcock
Friendly staff and helpful service. If you are looking for a car I would recommend them.
The team from Graham Marsh Car Sales bent over backwards to assist me today, they paid for an issue in my car without hesitation, I cannot fault this company. Thankyou Cindy.
A very honestly and reliable car dealership. Very satisfied with the customer service, would defiantly recommend for either buying or selling
rosie newman
Absolutely amazing service! Very genuine people and kalem helped me so much even though my warranty had run out so in theory he didn't have to... would reccomend to everyone genuinely want to help rather then just take your money... thanks guys
rebecca fagg
5 out of 5 stars - Very helpful. I bought the car from them. They put themselves out to make it look good for me. I am very pleased with my purchase. As I don't live in Hearn Bay they said they would give me a contact no. for a local garage if anything was wrong during the warranty period. Yet to try this!
Les brown
Genuine people and good selection of well priced, used cars
richard morton
Brought a Mercedes CLK from them, they could not have been nicer ! really good to deal with and very honest about the car - just gave me the trade plates and told me to take myself for a drive. It is a good car with no problems - even helped me with the road Tax !! would defently deal with again - a good garage. many thanks for your help
Sasha sinclair
Very easy to deal with,friendly and reliable
Charlotte kershaw
Brought a car from here, would defiantly recommend. Great costumer service and very helpful.
Kirsten adlington
So pleased with every aspect of buying my car from these chaps... no pressure sales at all... bought the car Friday... called today (mon) as the car is making a noise and spoke with Kevin (who didn't deal with me originally) and his immediate reassuring reaction was just bring it in... that brings such reassurance and peace of mind. Highly recommended
Ulrich kuck

THX for the good Car, good Contakt!! A200CDI
5 out of 5 stars - A very honest a genuine car dealer, all vehicles sourced and purchased from main car dealers in Herne Bay only, proprietor Kalam Marsh just handed me the car keys and a trade plate and Asked me to test drive the car without him present, Kalam remained in the sales office while I thoroughly checked the car without him intervening and only once I was satisfied did he request us to go to his office to negotiate a deal. I can't recommend this car dealership enough for the honesty and service they provide, hassle free, no pressure come and go as you please dealership. Thank you and a big thumbs up
Very friendly and helpful service - made the purchase easy.
Russell lawford
Great customer service.friendly and helpful
Would definitely use again.
Thanks kalam
Very helpful and grate aftersales care have been a customer for many years and would always recommend

brilliant little garage and very helpful staff. used this garage a handful of times before over the years and i have no reason to go elsewhere
corrina h
Over the moon with our car easy transaction with no pressure from the salesman he put a full mot on the car for us and even sorted the road tax very satisfied
steve young
5* Service this is the second car I've bought from here always honest and professional , Great experience all round
Highly recommended
imogen smith
Just bought my first car from this garage they were very friendly and helpful and my car is lovely
barry marshall
Look after my wife very well after service is very good
mark gaucci
very pleased with our purchase would reccomend
darren maloney
Superb service can\'t fault kalam the van was even better than described it drove the 290 miles back home faultlessly cant recommend the company enough 5 out of 5 stars
gone fishin
No hi-pressure salesmen here. Just ordinary guys selling reasonable cars for reasonable money.
gary wells
Like the no pressure approach from this place we were left to view the car with no salesman peering over our shoulders we were told we could take the car to our local garage for an inspection before we went ahead with the deal.the car came with a full years mot and has been trouble free.Genuine honest car sales
jan hargreaves
My husband and I have recently purchased another car from this business and again have been completely satisfied with the customer service provided . The after sales service is second to none this is now the third car we have purchased from graham marsh car sales and they have all been great cars.would highly recommend
john sumner
I have dealt with this car sales for many years now, always a pleasure to deal with and always go that extra mile. Keep up the great work guys.
delmar gray
Bought my last car from these guys and it has been a fantastic little car always recommend these guys to my friends and family
5 out of 5 stars - very polite,very helpful with help getting the car taxed so I could drive home,and would definitely go back if I ever wanted or any family member wanted another car in the future,i was never rushed or felt forced to buy a car,and that is what dealers should be like.100% gems,thankyou guys
darren and michaela mcguire
Hi kalam,this is Darren and mihaela,just a small text just to say thank you for your polite and helpful service today,and help sorting the road tax.have a good evening
claire howe
I just want to say thank u very much for a great car it really was a great buy and sooo lovely to drive u will hear from us again as we will defo purchase from you again thanks so much
Paul baker
They replied immediately. I went to see the car - it was exactly as they described it and fulfilled all my requirements as to quality and price. I have now bought the car. They were courteous and friendly, also patient whilst I arranged my finance. I will be happy to recommend them to others.
Boogiebabys Cake Toppers
I have purchased 2 cars from this garage and been very happy with both of them. They are so very friendly and helpful, they have a garage where they fix cars too and if you have a problem there is no messing, bring it down and they fixed it for me, I am currently thinking of getting a new car and this company will be the first place I look, in fact my dad is gonna pop in next week to check out some hatchbacks xxx
steven field
Really pleased with our car we purchased..friendly and helpful customer service..lot of car for little money..thanks kalum.
Linda Hooper
Easy purchase process. Threw in new clutch with sale.
oliver gorman
Great service very friendly and very helpful with everything always happy to help shall be back to purchase another car or two
Eleftherios Melikidis
Great place, just got a car from here, seems reliable!
Sarah chapman
Bought several cars from here over the years as have my family !! Friendly car sales and always helpful with after sales care .
Steve Kreeger
Great service, always helpful, honest and good advice.
Would happily get used cars here again and again
Have bought 4 cars over the years from here since 2002, both for my wife and I.
robert hoare
i traveled from oxfod to purchase a car and found them very helpful and polite.Unfortunately when i got home the starter motor played up,they arranged for a new starter to be sent to the workshop i use within a day.starter motor fitted and i was reimbursed next dayfor fitting ,they were pleasure to deal with and will certainly use them again many thanks bob
Charles Palmer
A1 - couldn't be more polite and patient. one of the easiest transactions to buy a car I've ever had. Staff there very happy to let you look things over in your own time and pace, not at all pushy over time or money. Absolutely no hesitation in recommending.
Kerry Jones
I have purchased 2 cars from this garage and been very happy with both of them. They are so very friendly and helpful, they have a garage where they fix cars too and if you have a problem there is no messing, bring it down and they fixed it for me, I am currently thinking of getting a new car and this company will be the first place I look, in fact my dad is gonna pop in next week to check out some hatchbacks xxx